Let it flow, let it flow...
August 21, 2001
Joshua Fruhlinger has some thoughts on "flow" in user experience and balancing usability heuristics (in other words, "rules of thumb") with actually going out and observing potential users.

"The key is to understand your users much like an anthropologist understands his cultures. Don't just reduce users to lab mice who respond to heuristic stimuli over and over. Users are smarter than that, and they can sense a pedantic experience from a mile away."

Well said. ::

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copyright © 2001 All Rights Reserved.
Any problems with the site?

Note: This site will look much better in a browser that supports web standards, but it is accessible to any browser or Internet device.